Policy
Refund & Cancellation Policy
Last updated: September 2026
CNR Digital provides digital marketing, website, consulting, and business growth services, including recurring month-to-month subscription services.
Monthly Subscription Services
Monthly subscription services, including the CNR Digital Brand Growth System, are billed in advance for each service period. Customers may cancel at any time before their next scheduled billing date to prevent future recurring charges.
Cancellation does not automatically entitle the customer to a refund for a billing period that has already begun. Unless otherwise agreed in writing, services may continue through the end of the customer’s current paid billing period.
Refunds
Because CNR Digital provides digital and professional services, payments are generally non-refundable once a billing period has begun, work has commenced, services have been delivered, or resources have been allocated to the customer.
Refunds may be considered in limited circumstances, including:
- Duplicate charges
- Confirmed billing errors
- Charges made after a properly submitted cancellation request
- Other exceptional circumstances approved by CNR Digital
Any refund or account credit outside of these circumstances is issued at CNR Digital’s discretion.
One-Time Fees, Setup Fees, Deposits, and Projects
One-time setup fees, deposits, onboarding fees, project fees, and other non-recurring payments are generally non-refundable after work has begun, resources have been allocated, or services have been provided.
If a project includes separate written terms, proposal terms, statement of work, or contract terms, those terms will control if they differ from this policy.
Cancellation
Customers may request cancellation by contacting CNR Digital using the contact information provided on CNRisDigital.com or through any cancellation method made available within their billing or customer portal.
Cancellation applies to future billing. Amounts already charged, earned, or otherwise due before the effective cancellation date remain payable unless CNR Digital approves a refund or credit.
No Proration
Unless otherwise stated in writing, CNR Digital does not provide prorated refunds or credits for partially used monthly billing periods.
Service Termination by CNR Digital
CNR Digital may suspend or terminate services for non-payment, misuse, fraud, abuse, violation of applicable terms, or other material breaches. Refund eligibility in such circumstances will be determined based on the applicable agreement and circumstances.
Billing Questions
Customers who believe they were charged incorrectly should contact CNR Digital promptly so the charge can be reviewed.
Policy Updates
CNR Digital may update this Refund & Cancellation Policy from time to time. The version published on CNRisDigital.com will apply to future transactions and service periods unless otherwise required by law or agreed in writing.
Contact
For questions regarding cancellations, billing, or refunds, contact CNR Digital through the contact information listed on CNRisDigital.com.